Skip to content

Communication Processes

This document contains who to contact and when in various circumstances.

Minor VuFind Version Upgrades

What Qualifies

  • Any VuFind minor release upgrade. Which would include increments to the 2nd or 3rd number of the version (1.2 to 1.3 or 1.2.1 to 1.2.2).

What Information to Include in Communication

  • A link to the release notes
  • Timeframe when the upgrade will occur

Communication Method

Who to Contact When to Contact
LIB.DL.libstaff@msu.edu Within the week prior to the upgrade

Major VuFind Version Upgrades

What Qualifies

  • Any VuFind major release upgrade. Which would include increments to the 1st number of the version (1.2 to 2.1 or 1.9.1 to 2.0.0).

What Information to Include in Communication

  • A link to the release notes
  • Timeframe when the upgrade will occur
  • Highlights of any key changes in the upgrade that impact our institution

Communication Method

Who to Contact When to Contact
LIB.DL.CDAWG@msu.edu 1 month prior to the upgrade
Library Staff Newsletter Newsletter edition prior to the upgrade
LIB.DL.libstaff@msu.edu Within the week prior to the upgrade

VuFind Outages

What Qualifies

  • Any time the production site is down for more than 15 minutes

What Information to Include in Communication

  • A general estimate of when service will be restored subject to change and future updates
  • Any information on the cause of the outage, if known

Communication Method

Who to Contact When to Contact
LIB.DL.libstaff@msu.edu When the outage has lasted longer than 15 minutes
LIB.DL.libstaff@msu.edu When service is restored

Minor Feature Updates

What Qualifies

  • Changes to data displayed on the page (such as fields shown on the record page)
  • Small changes to the theme (including accessibility improvements)
  • Bug fixes to existing features

What Information to Include in Communication

  • What change is being made, with links and screenshots if applicable

Communication Method

Who to Contact When to Contact
LIB.DL.CDAWG@msu.edu PubCat sprint review

Major Feature Updates

What Qualifies

  • Adding/changing/removing a UI feature that could affect training videos

What Information to Include in Communication

  • What change is being made, with links and screenshots if applicable
  • Where they can preview the change
  • When the change will be on the production site

Communication Method

Who to Contact When to Contact
LIB.DL.CDAWG@msu.edu PubCat sprint review
Library Staff Newsletter Newsletter edition after it is on the preview site